Sample Interview Questions For Customer Service Representative

These are the questions you can expect to hear in any customer service interview whether it s a first phone interview or face to face interview.

Sample interview questions for customer service representative. Can you describe what you did in your previous customer service roles. As noted in my resume i have quite. This is a general or opening question which the interviewer will ask to get you talking learn a little bit about your background and collect some information they can use for subsequent questions.

Asking the right customer service interview questions can put money in your pocket you didn t realize you were missing. We re going to look at 17 sample customer service representative interview questions including the top behavioral customer service interview questions. Before you start interviewing consider having your potential interviewees fill out a myers briggs questionnaire.

Myers briggs type enfj is often considered an ideal customer service representative personality type. We ve got you covered. Whether you are preparing to interview a candidate or applying for a job review our list of top customer service representative interview questions and answers.